FAQ

Is this your entire range?

Our range is always evolving based on customer demand and product improvement.

What sort of warranty do you offer?

Most of our products offer a minimum of 12 months unconditional warranty, but warranty is subject to correct installation and the item needs to be returned for approval.

Do you price match?

We are happy to try and match any price of equal quality product.

What are your delivery times?

Delivery times can vary from next day with our overnight service or up to 7 days with Australia Post.

Do you offer an installation service?

We are more than happy to offer a driveway service for installing gas struts subject to our availability at the time.

Can you send out my order with my courier?

Yes. We can send your order with any courier that you like.

What freight services do you offer?

We can send out your goods by any of the following methods and add the charge to your invoice:

  • Couriers Please
  • TNT (Airbag)
  • Registered Post
  • Express Post

Can I apply for an account?

You sure can! Just give us a call or send us an email on sales@protex.com.au and we will send you the account application form.

Please contact us if you still need help